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Terms of Service

Last updated: May 19, 2026

These Terms of Service ("Terms") govern your access to and use of Engram, including the marketing site at engram.page and the application at app.engram.page (collectively, the "Service"). "Engram" is a registered d/b/a of Rasbandit Software Solutions LLC, a Utah limited liability company (collectively, "Engram", "we", "us", or "our"). By creating an Engram account, you agree to these Terms. Browsing the marketing site without creating an account does not, by itself, constitute acceptance of these Terms.

1. Eligibility and accounts

You must be at least 13 years old, or the higher age of digital consent in your jurisdiction (typically 16 in the EU/EEA), to create an account. By creating an account you represent that you have the legal capacity to enter into these Terms.

You represent that you are not located in, under the control of, or a national or resident of any country subject to a comprehensive U.S. embargo (currently including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine), and you are not identified on any U.S. government list of prohibited or restricted parties (including the OFAC Specially Designated Nationals List or the Bureau of Industry and Security's Entity List).

You are responsible for the accuracy of the information you provide and for safeguarding your account credentials. You are responsible for all activity that occurs under your account. You may not maintain more than one active account without our prior written permission.

2. The Service

Engram provides a memory layer that synchronizes notes and other knowledge between local clients (such as Obsidian) and AI tools via the Model Context Protocol. Features, limits, and pricing may change over time. We may add, remove, or modify features at our discretion. For changes that materially reduce functionality of a paid plan, we will give at least 30 days' advance notice by email or in-product notice, and you may cancel for a pro-rated refund of any unused prepaid period.

3. Subscriptions, billing, auto-renewal, and Paddle

Paid plans are billed on a recurring basis (monthly or annual, as selected at checkout). Our payments are processed by Paddle.com, which acts as the Merchant of Record and the legal seller of the Service for purposes of consumer protection and tax law. Paddle handles transactions, tax collection and remittance, fraud screening, the payment portal, invoicing, and refunds on our behalf. Your purchase is also governed by Paddle's Buyer Terms.

Automatic renewal. Your subscription will automatically renew at the end of each billing period at the then-current price for your plan, charged to your selected payment method, until you cancel. By purchasing a subscription you affirmatively consent to automatic renewal on these terms.

How to cancel. You may cancel at any time from your account settings at app.engram.page. No phone call or email required. Cancellation takes effect at the end of the current billing period and you retain access until then. To avoid the next renewal charge, cancellation must be completed at least 24 hours before the renewal date.

Prices are listed in U.S. dollars and are exclusive of VAT, GST, sales tax, and any other applicable taxes, which Paddle will collect at checkout based on your billing location. Refunds are governed by our Refund Policy.

4. Your content

You retain all rights to the notes, files, and other content you upload to or sync through the Service ("Your Content"). You grant us a limited, non-exclusive, royalty-free license to store, process, transmit, index, and display Your Content solely to operate and improve the Service for you. This license terminates when you delete Your Content from the Service or delete your account, subject to the retention periods disclosed in our Privacy Policy.

We do not use Your Content to train AI models, and we do not sell Your Content.

You represent and warrant that you own or have all necessary rights, licenses, and consents to upload Your Content and to grant the license above. You are responsible for the legality of Your Content. You must not upload content that is illegal, infringing, malicious, or that violates another person's rights.

5. Acceptable use

You agree not to use the Service to:

We may suspend or terminate accounts that violate these rules. Where required by law we will report violations to the relevant authorities. We maintain a policy of terminating, in appropriate circumstances, accounts of users we determine to be repeat copyright infringers (see Section 8).

6. Intellectual property

Engram, the engram.page brand, our trademarks and logos, and the software (other than portions released under an open-source license) are owned by Rasbandit Software Solutions LLC. Open-source components are governed by their respective licenses. Nothing in these Terms transfers ownership of our intellectual property to you.

Feedback. If you send us feedback, suggestions, or ideas about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, modify, and exploit the Feedback for any purpose without obligation or attribution to you.

7. Third-party services

The Service may integrate with third-party tools you choose to connect (for example, AI models, Obsidian, or hosting providers). We are not responsible for the availability, accuracy, content, or practices of third-party services. Your use of those services is governed by their own terms.

8. DMCA and copyright

We respect the intellectual-property rights of others. If you believe content on the Service infringes your copyright, you may submit a notice of claimed infringement under 17 U.S.C. § 512(c) to our designated agent registered with the U.S. Copyright Office (Registration No. DMCA-1073032):

DMCA Designated Agent: Todd Rasband Rasbandit Software Solutions LLC 7533 S Center View Ct, Ste N #6048 West Jordan, UT 84084 USA Email: dmca@engram.page Phone: (801) 630-8047

Your notice must include the elements required by 17 U.S.C. § 512(c)(3): (i) a physical or electronic signature of the copyright owner or authorized agent; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the allegedly infringing material with sufficient detail for us to locate it; (iv) your contact information; (v) a statement that you have a good-faith belief the use is not authorized; and (vi) a statement, under penalty of perjury, that the information in your notice is accurate and you are authorized to act.

Counter-notice. If material you uploaded was removed in response to a DMCA notice, you may submit a counter-notice under § 512(g) containing the statutory elements. Materially false statements in a notice or counter-notice may subject you to liability under § 512(f).

Repeat-infringer policy. We maintain a policy of terminating, in appropriate circumstances, accounts of users we determine to be repeat copyright infringers, as required by 17 U.S.C. § 512(i).

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any data will be preserved without loss.

Keep your own backups. Engram is designed to complement, not replace, your local copies of your notes.

Some jurisdictions do not allow the exclusion of implied warranties or limitations on statutory consumer rights. The exclusions above apply only to the maximum extent permitted by applicable law in your jurisdiction, and nothing in these Terms limits your statutory rights as a consumer.

10. Limitation of liability

To the maximum extent permitted by law, Engram and its officers, members, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our aggregate liability for any claim arising out of these Terms or the Service will not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD $100.

Mandatory consumer rights. Nothing in these Terms limits or excludes our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) gross negligence or wilful misconduct; or (iv) any other liability that cannot be limited or excluded under applicable mandatory law (including consumer-protection laws in the European Union, the United Kingdom, the European Economic Area, and U.S. states that prohibit such limitations).

11. Indemnification

If you use the Service for business or commercial purposes, you agree to indemnify and hold Engram harmless from any claim, demand, or expense (including reasonable attorneys' fees) arising from Your Content, your use of the Service, or your violation of these Terms.

This Section does not apply to the extent you are a consumer protected by mandatory consumer-protection laws that prohibit such indemnification obligations. For consumer users, your liability is limited to that imposed by applicable law.

12. Termination

You may stop using the Service at any time. We may suspend or terminate your account for material violation of these Terms, for non-payment, or if required by law. On termination, your right to use the Service ends; surviving provisions, including Sections 4 (with respect to grants and obligations accrued before termination), 5, 6, 7, 8, 9, 10, 11, 14, and 15, remain in effect.

13. Changes to these Terms

We may update these Terms from time to time. If we make a material change that is unfavorable to you, we will give at least 30 days' advance notice by email or by posting a notice on the site before the change takes effect, and you may terminate your subscription before the change takes effect for a pro-rated refund of any unused prepaid period. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws of the State of Utah, USA, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Salt Lake County, Utah, and you consent to the jurisdiction of those courts.

Consumer rights. Nothing in this Section limits the rights of consumers under mandatory law in their place of habitual residence. Consumers resident in the European Union, the United Kingdom, or the European Economic Area may bring proceedings in the courts of their member state of habitual residence and may invoke the mandatory consumer-protection rules of that member state. The choice of Utah law above does not deprive any such consumer of protections to which they are entitled under non-derogable provisions of the law of their habitual residence (Rome I Regulation (EC) No 593/2008, Art. 6).

15. General provisions

Entire agreement. These Terms (together with our Privacy Policy, Refund Policy, and Paddle's Buyer Terms) constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is held to be unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.

Assignment. We may assign these Terms or any rights or obligations under them in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets, or to any affiliate, with reasonable notice. You may not assign these Terms or your rights or obligations under them without our prior written consent.

Force majeure. Neither party will be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental action, labor disputes, internet or telecommunications outages, or sub-processor failures.

Electronic communications. You consent to receive communications from us electronically. Notices and disclosures we provide electronically (by email to the address on your account or by posting on the site) satisfy any legal requirement that such communications be in writing.

Notices to us. Notices to us must be sent in writing to support@engram.page or by certified mail to the address in Section 16. Notices relating to copyright must be sent to the DMCA agent listed in Section 8.

Export controls. You agree to comply with all applicable U.S., EU, and other export-control and sanctions laws in your use of the Service.

Headings. Section headings are for convenience only and have no substantive legal effect.

16. Contact

Questions about these Terms: support@engram.page.

Rasbandit Software Solutions LLC, d/b/a Engram 7533 S Center View Ct, Ste N #6048 West Jordan, UT 84084 USA

Version 2026-05-19